D1.1 This SSL Certificates & Digital Trust Services Policy (“SSL Policy”) governs the provision of SSL/TLS certificates and related trust services by K® (Kenzie) of SAUDI GULF HOSTiNG (“Company”).

D1.2 This SSL Policy is incorporated by reference into the Master Terms & Conditions and is legally binding upon all Customers.

D2.1 The Company acts as:

• An authorized reseller or facilitator of SSL/TLS certificates
• Not as the issuing Certificate Authority (“CA”)

D2.2 All certificates are issued by independent third-party CAs, whose policies govern issuance, validation, revocation, and warranties.

D3.1 The Company may offer:

• Domain Validation (DV) certificates
• Organization Validation (OV) certificates
• Extended Validation (EV) certificates
• Wildcard and Multi-Domain certificates

D3.2 Certificate features and trust indicators are determined exclusively by the issuing CA and browser vendors.

D4.1 The Customer agrees to complete all validation steps required by the CA, including:

• Domain control verification
• Organizational verification
• Legal existence checks
• Authorized representative confirmation

D4.2 Failure to complete validation may result in:

• Delayed issuance
• Rejection
• Cancellation without refund

D5.1 The Customer warrants that:

• All submitted information is accurate and lawful
• They are authorized to request certificates for the domain(s)
• Use of the certificate is lawful and non-misleading

D6.1 Certificate issuance is not guaranteed.

D6.2 The Company has no control over CA approval decisions.

D7.1 Certificates are issued for fixed validity periods.

D7.2 The Customer is responsible for:

• Installation
• Configuration
• Renewal before expiry

D7.3 Expired certificates may result in service disruption.

D8.1 Certificates may be revoked by the CA without notice for:

• Inaccurate information
• Security compromise
• Legal or regulatory requirements
• CA policy violations

D8.2 Revocation does not entitle the Customer to a refund unless explicitly stated by the CA.

D9.1 Reissuance is subject to CA policies.

D9.2 The Company does not guarantee free reissuance.

D10.1 Any certificate warranty is provided solely by the issuing CA.

D10.2 The Company makes no warranty regarding:

• Browser trust
• Encryption strength
• Commercial fitness

D11.1 The Company shall not be liable for:

• Certificate rejection
• Revocation
• Browser warnings
• Trust store changes

D11.2 Liability is limited to the fees paid for the affected certificate.

D12.1 The Company may disclose certificate-related data to:

• Certificate Authorities
• Browsers
• Regulators
• Law enforcement

Where legally required.

D13.1 The Customer is responsible for:

• Private key security
• Server security
• Proper certificate deployment

D13.2 Compromise of private keys must be reported immediately.

D14.1 SSL services may be terminated for:

• Policy breaches
• Fraud
• Legal directives

D15.1 SSL services are not guaranteed for:

• Life-critical systems
• Emergency services
• Military or nuclear use

Clauses relating to liability, compliance, and warranties survive termination.

K® (Kenzie) SAUDI GULF HOSTiNG
an Enterprise of Company Kanz AlKhaleej AlArabi
All rights reserved.